Practice Quiz

Nurse Manager

Category - Strategic Management

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Which change strategy is correctly paired with its characteristics?
  1. Empirical-Rational: Change occurs when there are powerful leaders who order it to occur
  2. Power-Coercive: Change occurs when there are weak leaders who order it to occur
  3. Normative-Reeducative: Changes in attitudes, values and relationships must occur before effective change
  4. Field-Forced Field: Changes in attitudes, values and relationships must occur after effective change
Explanation
Answer: C - The Normative-Reeducative change strategy is based on the premise that changes in attitudes, values and relationships must occur before effective change can occur. This strategy, unlike the other strategies, emphasizes the importance of having all those who will be affected with the change (stakeholders) to be actively involved throughout the process. The Empirical-Rational strategy is based on the belief that individuals will accept the change if it fits their own personal needs and interests. Power-Coercive strategies to change are based on the belief that powerful leaders can order less powerful staff to comply with the change.

Category: Strategic management and technology - Facilitating change
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