Practice Quiz

Food Safety

Category - Food handling

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What should you NOT do if a customer reports a foodborne illness?
  1. Contact the local regulatory board.
  2. Accept responsibility for the customer’s illness.
  3. Complete an incident report.
  4. Isolate suspected foods.
Explanation
Answer: B - If a customer reports a foodborne illness, do NOT accept responsibility for the customer’s illness. You should take every complaint seriously but until you are positive the customer’s illness was caused by your operation, do not accept liability. You should follow your operation’s procedure for handling outbreaks.
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