CLEP Management

Category - CLEP Management

What level of conflict should be present in an organization for peak performance overall?
  1. No conflict
  2. Low levels of conflict
  3. Moderate levels of conflict
  4. High levels of conflict
Explanation
Answer: C - Moderate levels of conflict stimulate peak performance within an organization.

Key Takeaway: The relationship between conflict and performance is a bell curve, with moderate levels of conflict stimulating a peak performance work environment. If conflict levels are non-existent or too low, then performance is hindered because people are probably suppressing their opinions. If conflict levels are too high, then performance is hindered because all energy is directed towards reacting to the conflict instead of productive work.
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