Supply Chain Management

Category - Design and Improvement

What is/are the primary measure(s) used to evaluate different delivery network designs?
  1. Customer service.
  2. Cost components.
  3. Both of the above.
  4. None of the above.
Explanation
Answer: C - Customer service and cost components are the primary measures used to evaluate different delivery network designs. Generally no distribution network will outperform other along all dimensions; thus it is important to ensure the strengths of the distribution network fit the strategic position of the firm.
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