CBAP Business Analyst Exam Prep

Answer: B - To make a survey or questionnaire easy for respondents to complete, it should have 10 or fewer questions in total.

Key Takeaway: Surveys or questionnaires are best when the respondent has to answer 10 or fewer questions. Longer surveys risk respondents becoming bored or frustrated or not completing the survey altogether because of time constraints. Given this limitation in the optimum number of questions in a survey or questionnaire, it is important to make every question count. That means each questions must serve the requirement for which information is being gathered.