Through the transition process, what action should be taken if business performance of the benefit measures moves out of tolerance?
  1. Close the programme
  2. Escalate to the SRO and the Sponsoring Group
  3. Realign the benefit measures with the business performance
  4. Raise an issue with the Business Change manager
Explanation
Answer - B - Through the transition process, the action that should be taken if business performance of the benefit measures moves out of tolerance is to escalate to the SRO and the Sponsoring Group.

Key Takeaway: The Benefit Profiles define how each benefit will be measured and what the starting point for this measurement activity is. Measuring benefit realisation should be part of the end-of-tranche reviews and any other planned benefit reviews.
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