Practice Quiz

Registered Dietitian

Category - Management

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The “Hawthorne Effect” refers to what principle?
  1. Productivity decreases as the length of the workday increases.
  2. The behavior of individuals improves with the knowledge that they are being observed.
  3. The rate of productivity increases when workers are offered higher wages.
  4. Managerial interest in employees has no effect on their work performance.
Explanation
Answer: B - The “Hawthorne Effect” refers to the fact that the behavior of individuals improves with the knowledge that they are being observed. The effect was first described in a series of studies conducted in the early 1920’s which showed that attention paid to workers resulted in greater productivity.
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