Practice Quiz

CLEP Management

Category - CLEP Management

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Rueben became aware that his proposal for project funding was denied due to a comment made by one of his coworkers. Instead of getting mad, Rueben chose to confront the coworker calmly to determine why this comment was made. What type of conflict is this?
  1. Latent
  2. Perceived
  3. Felt
  4. Manifest
Explanation
Answer: B - This is a perceived conflict since Rueben is reacting calmly and seeking to understand the situation.

Key Takeaway: The second stage of conflict is perceived conflict. During the perceived conflict stage, the person will typically attempt to understand whether the conflict was a result of an intentional act or an innocent mistake. Depending on the situation, the conflict might be resolved at this stage without progressing to further stages such as felt conflict or manifest conflict.
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