Practice Quiz

Nurse Manager

Category - Performance

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Quality improvement and performance improvement activities can focus on one of three aspects of care and service. What are these three aspects of care and service?
  1. Policies, procedures and process
  2. Systems, structure and procedures
  3. Structure, process and outcome
  4. Measurement, analysis and synthesis
Explanation
Answer: C - Structure, process and outcome are three aspects of care and service that are focused on with quality improvement and performance improvement activities. For example, falls risk and prevention programs are considered a structure. The timeliness of falls risk assessment is a process aspect, and the number of patient falls is an outcome focused activity.

Category: Performance improvement - General information
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