Risk Management Professional Exam Prep

Answer: c - Offering to help a team member who is struggling is the best answer and exemplifies a proactive, two-sided communicative stance.

Reporting out via email is a standard, typically uni-directional form of communication to a project’s stakeholders.

Delivering a hard copy status report to each member’s desk doesn’t imply any feedback from members.

By definition, asking to be included in meetings for a project outside of the scope of your current project is not beneficial. After all, if it were, it would be in scope!

Key Take Away: Two-sided communication is not only about giving and receiving important information that can impact all aspects of a project, but is also about acting on that information in a way that best serves the project.

Janus is a two-faced god in Roman mythology. He was the God of doors, gates and beginnings/endings. Janus had one good face and one evil face and the expression is sometimes a derogatory one for someone who puts on a good front but behaves badly or unethically when no one is looking (a two-faced liar). We thought this would be a helpful memory heuristic for two-sided communication, though being two-faced obviously isn’t a good thing.