Answer: D - Since the drive is working on the laptop computer, it can be inferred that the flash drive works fine. Most of the time, a good flash drive does not work on a computer because the USB option will be turned OFF in the CMOS setup. Another cause for a flash drive to not work could be faulty USB ports on the desktop computer. Verify the integrity of the ports by connecting good-known USB devices to these ports.
Key Takeaway: The sequence of steps to follow when a USB drive does not work on a USB port is:
1. Try using the drive in any other port. If it works on any one of the slots, that means the other slots are faulty.
2. Try using another good-known drive on these ports.
3. Check if the USB option is turned ON in the CMOS setup.