Practice Quiz

PHR Human Resources

Category - PHR

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Isa was recently hired as an outside sales rep for the Pacific Northwest region of a major book publishing company. As part of her selection process, she had to take an assessment test, on which Isa scored very well. During her initial interview, Lori, the hiring manager, had some concerns about how well Isa may fit into the publishing company’s corporate culture. But when Lori learned about how well Isa did on the test, she immediately hired her. What bias could be in effect in this situation?
  1. Knowledge-of-predictor effect
  2. First impression
  3. Leniency bias
  4. Halo effect
Explanation
Answer: A - In this situation, the knowledge-of-predictor bias could be in effect.

Key Takeaway: When HR representatives or hiring managers perform employee interviews, they must be very careful to not employee any kind of bias toward the potential employee, as a bias could have an unintended impact upon the results of the interview and the hiring decision. The “Knowledge-of-predictor” bias is one of these and occurs when the interviewer is aware of a candidate’s performance (either good or bad) upon an examination that has shown to have some sort of predictor of performance in their potential position.
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