Harrietthe IT Administrator is getting frequent complaints from users that they are receiving unsolicited e-mails from an e-mail address. What should she do to prevent this from occurring?
  1. Install an anti-spam filter on the domain mail servers and filter the email address.
  2. Configure Outlook to block these e-mails.
  3. Configure a rule in each user’s router and restart the router.
  4. Configure the firewall to block the e-mails.
Explanation
Answer: A- To fix this problem, install an anti-spam filter on the domain mail servers and filter the e-mail address.

Key Takeaway: No one anti-spam technique is a complete solution to the problem. Email system users and administrators should use multiple techniques to maximize effectiveness.
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