Supply Chain Management

Category - Design and Improvement

___________ creates new business designs and removes miscommunication and inter organizational tension.
  1. Integrated Supply Chain Management
  2. Inter-Organization Management
  3. Customer Relationship Management
  4. Supplier Relationship Management
Explanation
Answer: A - ISCM creates a new business design, one that cuts across organizational boundaries and establishes direct communication, information, and structural links across firms. ISCM supports cross-organizational innovation by removing the waste caused by miscommunication, fragmentation, and inter organizational tension, as well as by leveraging the competencies of multiple organizations into a new competitive weapon.
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