Certified Nursing Assistant Exam Prep

Category - Role of the Aide

Communication is an ongoing, dynamic, and multidimensional process. Which component of communication is also known as the decoder?
  1. Sender
  2. Receiver
  3. Referent
  4. Feedback
Explanation
Answer: B - The receiver is the person who receives and decodes the message. The sender (Choice A) is the person who encodes and delivers the message. The referent (Choice C) motivates one person to communicate with another. Feedback (Choice D) is the message returned by the receiver.
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