CLEP Management

Category - CLEP Management

An employee at Company XYZ is faced with a conflict in which he does not have all of the facts. In order to make the best decision, which conflict resolution style should he choose?
  1. Compromiser
  2. Accommodator
  3. Collaborator
  4. Avoider
Explanation
Answer: D - He should choose the avoider conflict resolution style until the facts of the conflict can be determined. This will prevent the wrong decision from being made.

Key Takeaway: Although it is not often ideal to choose the avoider conflict resolution style, there are some instances where it is the best possible choice in the situation. By avoiding the conflict at the present time, the final resolution can be postponed until sufficient information is obtained. The avoider conflict resolution style represents a low concern for both self and others, since the decision is postponed.
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