CompTIA A+ 220-802

Category - 802: Troubleshooting

After booting into Windows 7 you receive an error that states that a device failed to start in Windows 7. What is the best solution to implement first?
  1. Replace the device.
  2. Reseat the device.
  3. Update the device driver from the Internet.
  4. Reinstall the device driver from a manufacturer CD.
Explanation
Answer: C - After booting into Windows 7 you receive an error that states that a device failed to start in Windows 7, so the best solution to implement first is to update the device driver from the Internet

Key Takeaway: If the device fails to start in Windows 7, this means the OS is having an issue communicating properly with the hardware of the device. Although it is possible something has become corrupted in the OS or the hardware itself, the more likely issue is a driver corruption or the driver being forced out of date by OS update.
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