Practice Quiz

CompTIA A+ 220-801

Category - 801: Laptops

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A user complains that his laptop’s cursor will suddenly jump around on the screen while the user is typing in a word-processing program. What should you suggest the user do first to correct this issue?
  1. Replace the laptop touch pad.
  2. Disable the touch pad while typing.
  3. Service the laptop and check for loose connections.
Explanation
Answer: C - A user whose laptop cursor suddenly jumps-around while typing should disable the laptop touch pad while typing.

Key Takeaway: In this case, the user is most likely unknowingly brushing the touch pad with his wrists or sleeves while resting them near the touch pad during typing. Although there may be other hardware and driver issues at play, this is the most likely issue and therefore disabling the touch pad should be the first step taken in solving the problem.
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