A patient’s mother calls, asking to speak with the physician, because her three year old is having behavioral problems at school and at home, including biting and sudden bedwetting. It was recommended that she set up an appointment, but the mother reports that, due to work schedule, she won’t be able to get her son in until next week, but will set up an appointment to follow up in the office. The physician spends 15 minutes on the phone with her discussing the behavior, and that this may be related to life changes because there have been some changes going on with the patient’s dad no longer living in the home. He recommends following up tomorrow due to the increased bedwetting, but due to the mother’s schedule, she is unable to do this. What is the correct evaluation and management code for this patient encounter?
