Food Service Manager Exam Prep

Category - Management

A manager has observed an employee stealing cleaning supplies. What is the first thing the manager should do to resolve the situation?
  1. Ask other staff members to observe the employee and report suspicious behavior.
  2. Speak to the employee privately and issue an oral warning.
  3. Suspend the employee for two weeks without pay.
  4. Change the delivery time for the cleaning supplies.
Explanation
Answer: B - The first thing a manager should do after observing an employee stealing supplies is to speak to the employee privately and issue an oral warning. The oral warning should include a clear statement of consequences for future violations.
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