A former client has been trying to get in touch with James Clarkson, an attorney at Clarkson & Jones. Shauna is a paralegal at Clarkson & Jones who regularly assists Clarkson with litigation cases. Shauna knows the former client, Dalia, because Shauna worked on Dalia’s breach of contract case two years earlier. Dalia finally calls and asks to speak with Shauna. Dalia explains that she sold some land in a rural county of the state and now holds a mortgage given by the buyer. The buyer, however, has stopped making payments, and Dalia wants to foreclose on the mortgage. Dalia says that she thinks Clarkson is avoiding her calls because he does not want to take the case, and then Dalia asks Shauna if she would take the case. How should Shauna respond?
