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CompTIA 220-802 Certification Practice Test

Category - 802

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A customer’s Window XP Home computer has crashed, and he is calling to ask about the Windows ASR recovery feature. The customer wants to know how to locate and run the program. What can the customer do?
  1. ASR is not an option on Windows XP Home version.
  2. ASR isn’t available until its introduction with Windows Vista.
  3. As long as he can boot into Safe Mode, it is an option.
  4. ASR can only be used if he used it prior to the crash.
Explanation
Answer: A - Windows ASR (Automated System Recovery) was introduced with and available with Windows XP Professional, but it is not available with the Win XP Home version.
Key Takeaway: ASR is a two-part backup and restore operation. It first backs up system files only and then uses the disc to recover the computer.
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