Practice Quiz

CompTIA A+ 220-801

Category - 801: Printers

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A customer has purchased a new printer and connected it to his XP home desktop using a USB cable. The computer has detected the printer connected to the USB port. However, he complains that the printer is not printing. What is the most likely cause of this problem?
  1. The USB port is not working.
  2. The printer is not working.
  3. The printer is not compatible with the computer.
  4. The printer driver needs to be loaded.
Explanation
Answer: D - Since the printer is being detected, it is not a problem with either the USB port or the printer. The only possibility is that the appropriate version of the printer driver is not loaded.

Key Takeaway: When connecting a printer, check that the printer is USB compatible and that the appropriate version of the print driver is loaded.
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