PHR Human Resources Exam Prep - Question List

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26. Finn’s boss asked him to put together a list of SMART key performance indicators for their organization, Iron Man, Inc. Which of the following lists correctly identifies SMART indicators?
  1. Specific, Measurable, Achievable, Realistic, Timely
  2. Solitary, Monetary, Accessible, Realistic, Timely
  3. Strategic, Measurable, Authorized, Related, Targeted
  4. Strong, Monetary, Achievable, Reactionary, Targeted
27. Sione earns roughly $22,000 per year, manages and supervises three other employees, and spends about 35 hours per week on job duties that require a fair amount of discretion and independence. Which of the following is true about Sione?
  1. Sione is nonexempt, based upon the salary requirements.
  2. Sione is exempt because he manages and supervises other employees.
  3. Sione is exempt, due to his salary.
  4. Sione is nonexempt, due to a lack of hours.
28. Which of the following is the best quality tool for gathering information about a specific problem?
  1. Pareto chart
  2. Ishikawa diagram
  3. A cause and effect diagram
  4. Scatter charts
29. Sometimes, an employee might choose to no longer have the union represent them. If this is the case, what must the employee petition the NLRB for?
  1. Deauthorization
  2. Decertification
  3. A voluntary-recognition bar
  4. A blocking-charge bar
30. What is the correct term for a statistical HR measurement that assesses productivity?
  1. Revenue per employee
  2. Loss per employee
  3. Cost per hire
  4. Ratio of total employees to HR staff

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