Practice Quiz

Nurse Executive Certification Exam Prep - Question List

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26. How does reverse mentoring benefit the individual and the organization in terms of professional development?
  1. Reverse mentoring offers new cutting edge perspectives and techniques to the mentee.
  2. Reverse mentoring offers less experienced managers to learn from senior managers.
  3. Reverse mentoring has no benefits to the individual or the organization.
  4. Reverse mentoring offers the ability to relearn skills from a younger mentor.
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27. Which of the following circumstances indicate that a conflict may be not resolvable?
  1. Staff perceptions that the organization is not granting them the autonomy that they need
  2. Staff perceptions that the organization is not accountable for the lack of staff satisfaction
  3. The source of the conflict is the based on the need to allocate scarce resources
  4. The frequent reoccurrence of the conflict and/or the continuing nature of the conflict
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28. The terms, terminology and processes relating to quality and performance improvement have evolved over time. Select a currently used term and process that is correctly matched with its previously used term.
  1. Quality Improvement (current term): Performance Improvement (previous term)
  2. Quality Control (current term): Quality Improvement (previous term)
  3. Quality Assurance (current term): Continuous Quality Assurance(previous term)
  4. Quality Management (current term): Total Quality Management (previous term)
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29. Which patient population is at greatest risk for a medical errors?
  1. An elderly visitor who uses a walker
  2. A non-compliant but alert elderly diabetic patient
  3. A patient with a language barrier
  4. An adolescent after an auto accident
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30. Root Cause Analysis must be thorough and credible. What must be done in order for this process to be credible?
  1. It must identify all risk points.
  2. It must ask a series of “Why” questions.
  3. It must be at least 6 hours in duration.
  4. It must explain “not applicable” causes.
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