MTEL Business Practice Exam - Question List

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1.
Which of the following is the best example of a manager performing the management function of controlling?
  1. A marketing manager conducts market research to identify new marketing opportunities.
  2. A supervisor provides performance assessments to workers along with suggestions for improvement.
  3. A project manager chooses workers to serve on a team that will work on the development of a new product.
  4. A store manager meets with workers to explain the company's business goals and philosophy.
2.
Which of the following actions is likely to be a major step in implementing a program of Total Quality Management (TQM)?
  1. Analyzing business operations to identify areas where improvements in efficiency are possible.
  2. Establishing a centralized decision-making structure in which managers are given greater authority.
  3. Instituting a policy of promoting managers from within and basing promotions entirely on merit.
  4. Implementing the lowest cost options that are available at all levels of the production process.
3.
In which of the following situations would it be most advantageous for a company to outsource a portion of its production to a qualified independent vendor?
  1. Production has been switched from a batch to a continuous-flow process, and efficiency in all phases of production has increased.
  2. Several new production lines have been recently added, but future demand for the product is likely to drop due to a recession.
  3. Production facilities are operating close to full capacity, and managers expect a rapid increase in demand for the product.
  4. A new product has just been added to the product line, but problems with quality control have not yet been eliminated.
4.
When a company implements a just-in-time system for manufacturing inputs, it is most important to ensure that:
  1. Bulk rates for inputs are available from suppliers.
  2. Deliveries of inputs are scheduled during slack periods of production.
  3. Sufficient storage facilities for inputs are available.
  4. Deliveries of inputs from suppliers will not be interrupted.
5.
Which of the following is likely to be one advantage of reducing the number of management levels in a company's organizational structure?
  1. Decreasing task differentiation and employee specialization.
  2. Increasing the flexibility of decision making.
  3. Decreasing the workload for middle-level managers.
  4. Increasing morale and motivation among employees.

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