Practice Quiz

MTEL Business Practice Exam - Question List

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11.
An employee would most likely be entitled to receive workers' compensation payments if he or she misses time at work due to:
  1. A respiratory infection caught from a coworker during working hours.
  2. The serious illness or death of a close relative.
  3. Injuries suffered while walking home from work.
  4. Stress associated with dealing with an abusive supervisor.
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12.
Health savings accounts (HSAs) are offered to employees by many companies. Employees can use money from these accounts to pay out-of-pocket health-care expenses that are not covered by the employee's health insurance plan. Which of the following best describes the primary advantage to employees of contributing to these accounts?
  1. Employers must match employee contributions to the account.
  2. Employee contributions to these accounts earn a high rate of government-backed interest.
  3. Employee contributions to the account are not taxed.
  4. Employees who sign up for these accounts pay lower deductibles on their health insurance.
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13.
The yearly deductible for an employee in a company's health insurance plan is $1,200. This is best interpreted to mean that:
  1. The employee must pay $1,200 per year to the insurance company as his or her share of the cost of health insurance.
  2. The maximum yearly amount that the insurance company will pay for routine health care for the employee is $1,200.
  3. The employee must pay the first $1,200 of certain medical bills before the insurance company begins to make payments.
  4. The insurance company will pay the first $1,200 of any individual medical bill and the employee will be liable for the rest.
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14.
A manager wants to send the same message to a half-dozen people. What type of communication channel should the manager use if the goal of the communication is to encourage interaction?
  1. Meeting.
  2. Phone call.
  3. E-mail.
  4. Presentation.
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15.
In which of the following situations is the listener demonstrating active listening?
  1. Mark periodically paraphrases out loud the key points made by Keysha as she explains a production plan.
  2. Raul points out an error in pronunciation made by Jack while Jack is going over a new schedule.
  3. Maria takes detailed notes while Jamal proposes a solution to a shipping problem.
  4. Todd nods his head in agreement while listening to Marcia critique a departmental budget.
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