Practice Quiz

CompTIA 220-802 Certification Practice Test - Question List

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41.

Several print jobs are not printing in the Customer Service department. The group prints to a single printer shared from a Window’s XP Professional computer. How do you see if the print jobs are still in the printer queue?

  1. Go to Printers and Faxes (Start menu) of the local computer connected to the printer, right-click the printer, and choose the Open option.
  2. Go to Printers and Faxes (Start menu) of any of the remote computers, right-click the printer, and choose the Properties option.
  3. Go to the printer and check the control panel display for print jobs.
  4. Go to Printers and Faxes (Start menu) of any of the remote computers, right-click the printer, and choose the Printing Preferences option
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42. A user wants to change the printer settings on his Win XP computer from letter size to legal size prints. Where can you make these changes?
  1. Printer Properties > General tab > Printing Preferences
  2. Printer Properties > Ports tab > Printing Preferences
  3. Printer Properties > Advanced tab > Printing Preferences or Printer Shortcuts tab
  4. Make the changes on the printer control panel.
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43. A laser printer is producing vertical stripes about half way down each page at about a half inch wide and getting wider with each subsequent print. What is the most likely cause and solution?
  1. The corona wire is faulty and needs to be replaced.
  2. The toner cartridge is broken and needs to be replaced.
  3. The printer drum is faulty and needs to be replaced.
  4. The printer is running low on toner, which needs to be replaced.
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44. A page jams in the printer that is locally attached to your printer. You see the paper jam in the front of the printer and manually remove it. However, the paper jam message continues to display. What are two options?
  1. Restart the computer.
  2. Try printing again to clear the message.
  3. Restart the printer.
  4. Look for the other paper jams and clear them.
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45. While testing a laser printer you notice ghosted images of an object are repeated several times on the prints. What is the likely problem and solution?
  1. Low toner; replace the toner cartridge.
  2. The fuser is damaged; replace the fuser.
  3. The printer drum is faulty; replace the printer drum.
  4. Toner is building up on the fuser rollers; clean the printer.
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