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36. A customer calls to complain their laptop screen is excessively dim; she can barely see the screen. The screen was fine yesterday. What are the possible issues and solutions? Choose all that apply.
37. To replace a failed hard drive on a laptop, you remove the battery and disassemble the computer as needed. With various cable connections, screws, and multiple other components, how do you keep track of what goes where? Choose all that might apply.
38. After installing a printer on a Windows Vista computer, you want to print a test page. Besides knowing the printer is connected, what are you trying to verify when the test page prints? Choose all that apply.
40. A small office needs all of the computers to print to one printer. The manager asks if the printer can be a local and a network printer at the same time. Is this possible?