CompTIA 220-802 Certification Practice Test - Question List

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36. A customer calls to complain their laptop screen is excessively dim; she can barely see the screen. The screen was fine yesterday. What are the possible issues and solutions? Choose all that apply.
  1. The screen inverter is failing and needs to be replaced.
  2. The laptop is on battery power and is making the screen dimmer; plug the laptop into a wall socket.
  3. The screen dimmer controls need to be adjusted.
  4. The screen is failing and needs to be replaced.
37. To replace a failed hard drive on a laptop, you remove the battery and disassemble the computer as needed. With various cable connections, screws, and multiple other components, how do you keep track of what goes where? Choose all that might apply.
  1. Take a digital photograph of the different connections and component locations.
  2. You’ve done this before, so there’s no need to keep close track of the components.
  3. Draw a diagram of the different connections and component locations.
  4. Color code the cable ends with where they connect.
38. After installing a printer on a Windows Vista computer, you want to print a test page. Besides knowing the printer is connected, what are you trying to verify when the test page prints? Choose all that apply.
  1. The driver software version
  2. Graphics are printing correctly.
  3. Numbers are printing in the correct sequence.
  4. Text is printing correctly.
39. A printer that doesn’t apply a substance to the paper is called:
  1. A Laser printer
  2. A Thermal printer
  3. An Inkjet printer
  4. An Impact printer
40. A small office needs all of the computers to print to one printer. The manager asks if the printer can be a local and a network printer at the same time. Is this possible?
  1. No, a printer connected locally to a computer has to be dedicated to the computer.
  2. Yes, if the printer is connected to a PC via USB or LPT cable and is shared on the network via the local PC.
  3. Yes, if the computer is connected locally via USB or LPT cable but connected separately to the network with a NIC.
  4. No, a printer must be attached to a local computer or attached to the network via a NIC.

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