CompTIA 220-802 Certification Practice Test - Question List

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46. A new network printer installed in the reception area isn’t printing. You confirm the printer is online and is not displaying error messages. You ping the printer from one of the PCs in the office and receive the message “Request timed out.” You can ping other printers online and the host on the Internet. What can you do? Choose two.
  1. Assign the printer a static IP address.
  2. Restart the printer.
  3. Check the network cable for the printer.
  4. Restart the DNCP server.
47. Purchasing calls and asks about the differences between inkjet and laser printers. What do you say? Choose all that apply.
  1. Inkjet printers are more expensive than laser printers.
  2. Laser printers are faster in terms of output than inkjet printers.
  3. Inkjet printers produce lower resolution images and copies.
  4. Inkjet printers use powder toner.
48. An employee shows you a crack about a half inch long next to the touchpad on his laptop. The laptop works fine and doesn’t appear to have internal damage. What can you do to repair the problem? Choose all that apply.
  1. Buy a replacement part.
  2. Solder the crack.
  3. Use epoxy on the underside of the crack.
  4. Replace the laptop.
49. You are preparing a class to demonstrate a how to create a proper computing environment and good computing practices. What advice do you include? Choose all that apply.
  1. Plug the computer and monitor into a surge protector.
  2. To keep warm, place a heater next to a computer for added heat.
  3. Back up important data and images to a DVD or external drive regularly.
  4. In case of power outages, install a UPS unit to provide power until the computer can be shut down properly
50. A territory rep has a laptop with a fingerprint reader from the same manufacturer. He installed the hardware and software, and the device appears in the Windows Control Panel. However, when trying to use the reader, he receives an error message saying it is not connected to the computer. You check that all of the connections are in order and confirm the order of installation. All seems to be done correctly, but the device is not working correctly. What’s the next step?
  1. Uninstall and Install the device and software.
  2. Contact the computer hardware vendor’s customer support for assistance.
  3. Contact MS Windows customer support.
  4. Go to Windows Update and see if there is a driver update.

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