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46. A new network printer installed in the reception area isn’t printing. You confirm the printer is online and is not displaying error messages. You ping the printer from one of the PCs in the office and receive the message “Request timed out.” You can ping other printers online and the host on the Internet. What can you do? Choose two.
48. An employee shows you a crack about a half inch long next to the touchpad on his laptop. The laptop works fine and doesn’t appear to have internal damage. What can you do to repair the problem? Choose all that apply.
49. You are preparing a class to demonstrate a how to create a proper computing environment and good computing practices. What advice do you include? Choose all that apply.
50. A territory rep has a laptop with a fingerprint reader from the same manufacturer. He installed the hardware and software, and the device appears in the Windows Control Panel. However, when trying to use the reader, he receives an error message saying it is not connected to the computer. You check that all of the connections are in order and confirm the order of installation. All seems to be done correctly, but the device is not working correctly. What’s the next step?