Practice Quiz

CBAP Business Analyst Exam Prep - Question List

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96. AT&T introduces a new system of customer satisfaction detection whereby customers are asked to comment on their online shopping experience. Customers are given a(an) ___________ question that asks “Tell us what you enjoyed/did not enjoy about your shopping experience today”.
  1. quantitative
  2. closed
  3. leading
  4. open-ended
See answer
97. When preparing a survey to elicit information, a Business Analyst should make sure that the respondents are ___________ if interested in a wide range of opinions and responses.
  1. black-boxed
  2. homogenous
  3. white-boxed
  4. heterogeneous
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98. To make a survey or questionnaire easy for respondents to complete, it should have ___________ or fewer questions in total.
  1. 5
  2. 10
  3. 15
  4. 25
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99. NBC studios decides to design and distribute a survey to its viewers asking them about their opinions on fall programming. The survey questions have to _________________.
  1. be written at or above university level wording
  2. involve double negatives and branching questions
  3. be written in a clear and concise manner
  4. contain personal or uncomfortable questions that are necessary for the survey
See answer
100. A clear advantage of closed questions in a survey or questionnaire is that it provides information to conduct ____________ analysis.
  1. qualitative
  2. quantitative
  3. time-sensitive
  4. high-level
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