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81.A Business Analyst may recruit participants for a focus group who are similar in background and experience, a(an) ______ group, or participants who are different, a(an) ________ group.
83.After completing an interview to elicit information, a Business Analyst sends copies of notes to the __________ to make certain that information was captured accurately.
84.The _____________ technique of requirements elicitation involves conducting an assessment of the subject matter expert’s (SME) work environment by studying them directly while they work.
85.In the _______ approach for the observation technique, the Business Analyst asks questions during the observation period when needing clarification.