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Lisa is completing her graduate classes in social work. One of the requirements is to observe another professional in the field. Lisa contacts an agency and requests the opportunity to take part in an actual family assessment. What is the professional's responsibility prior to this event?
Cassandra is a single mother who becomes upset with her social worker when a referral is made for parenting classes. The client feels that she is not a bad mother and that there is not a problem. Cassandra demands to see her records, but the social worker is concerned that some of the information found within may cause emotional harm. How should the professional deal with this problem?