PMI PMP Project Management

Category - Communications Management

Which communications task would most differentiate an experienced project manager from that of a novice?
  1. Issuing status reports on a regular basis
  2. Creating a detailed communications plan
  3. Reporting out on items other than just status
  4. Reaching out to stakeholders proactively and asking if there are other communications they’d like to receive
Explanation
Answer: d -Taking a proactive stance in identifying additional communications is the correct answer as it is an example of multi-directional communication, an advanced skill among project managers.

Issuing status reports on a regular basis is something even a new project manager is required to do.

Creating a detailed communications plan is required of most project managers if the project is very complex.

Reporting out on items other than just status is a skill practiced by more advanced project managers.

Key Take Away: Project managers often think good communication will result because they have years of experience (or great software!); however, good communication is about utilizing one’s experience along with good old customer service-the customers being your stakeholders.
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