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Category - Management

Which is true for a business that is facing a turbulent, unpredictable business environment?
  1. It should leave its goals vague to be more flexible.
  2. It should avoid milestones so that workflow is allowed to remain fluid.
  3. It should write detailed plans that attempt to cover every possibility.
  4. It must innovate strategic controls appropriate for its environment.
Explanation
Answer: D - A business facing a turbulent business environment must innovate strategic controls that are appropriate for its environment. Detailed plans in such cases will probably not be useful, but it is still important to have a clear understanding of what the company is trying to achieve and clear milestones with which to assess progress.
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