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Category - Management

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Which of the following is not involved in the “management by walking around” strategy?
  1. Wander through the company without a specific plan.
  2. Have specific questions that need to be answered by specific people.
  3. Let other people guide conversations.
  4. Be open to new ideas and don’t be argumentative.
Explanation
Answer: B - Having specific questions that need to be answered by specific people is not a part of “management by walking around.” The goal of MBWA is to create an environment of trust that empowers employees to do their best work. Asking questions to learn about your employees' work and to help problem-solve is encouraged, but the goal is to keep an open mind and not be interrogative.
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