Which of these tasks are appropriate tasks for declaring a crisis to be “over”? (Select all that apply.)
  1. Holding a press conference
  2. Sending communication to employees
  3. Documenting the decision
  4. None of the above
Explanation
Answer: A, B, and C - All three of these tasks should be considered when declaring a crisis “over.” Depending on the nature of the crisis, the decision might be made to skip one or more of these tasks, however, all of these are appropriate and should be considered.

Key Takeaway: The most important task when declaring a crisis to be “over” is to document the decision. Additionally, depending on the nature of the crisis and the size of the organization, it is recommended to communicate that decision to both the employees and the media as needed.
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