Practice Quiz

MCDST Desktop Technician Exam Prep

Category - MCDST

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Jack is troubleshooting a network connectivity issue. His computer is not able to open any websites. He tries to ping his computer from another computer and gets an output like the one shown in the image below.

Which of the following could lead to a ping-output as shown in the image?
  1. Jack’s system is not connected to the network.
  2. Jack’s system is using a Windows 98 operating system.
  3. The browser on Jack’s system is not working properly.
  4. Nothing concrete can be inferred from the image.
Explanation
Answer - A - When a ping output displays a “Request Timed Out” message,; it means that Jack’s system is not connected to the network.

Key Takeaway: - Ping is a very informative tool when it comes to checking the physical network connectivity of the a computer with the network. The Request Timed Out error indicates that your host did not receive the ping message back from the destination device within the designated time period.

Assuming that the network connectivity is okay on your system, this is typically an indicator that the destination device is not connected to the network, is powered off, or is not configured correctly. It can also indicate that there is so much congestion on the network that timely delivery of the ping message could not be completed.
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