You upgrade your mouse driver to the latest version from the manufacturer’s website. After the upgrade, the mouse does not work. Which of the following should you do to enable the mouse to work again?
  1. Restart the computer using the Last Known Good Configuration option.
  2. Restart the computer in Safe Mode.
  3. Roll back the mouse driver using the Device Manager.
  4. Perform a System Restore.
Explanation
Answer - C - To get the mouse to work, you must roll back the mouse driver using the Device Manager.

Key Takeaway: Many times, the latest version of the device driver may not be compatible with the OS. In such a case, the device stops functioning. To fix this, you must access the device in the Device Manager, right click, and click the Roll back feature. This rolls back the device driver to the previous version. This can be done only once, which means only one roll back is possible at one instance.
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