CBAP Business Analyst Exam Prep

Answer: B - One of the important considerations of business solutions that a Business Analyst makes is the users of the proposed solution. A Business Analyst must capture the functions which are the processes that involve the user class.

Key Takeaway: Identifying how user classes will use the proposed business solutions is the responsibility of the Business Analyst. For example, if clients are a class of users who will be instrumental in a new IT interface, the processes or functions which involve them must be clearly captured and described. In other words, the Business Analyst must clarify how the steps that the new interface will require of these clients for their business needs.