CBAP Business Analyst Exam Prep

Answer: B - RBC financial services is interested in updating its online consumer interface. Instead of purchasing a standard Commercial Off-The-Shelf (COTS) , they opt to have a team of programmers develop a customized product.

Key Takeaway: As part of their deliverables, Business Analysts must present business solutions that are best suited to address enterprise problems. These solutions can either be in the form of Commercial Off-The-Shelf products such as the purchase of computer operating systems and commercial accounting software. Business solutions can also be customized products that are especially designed and developed for the company.