Practice Quiz

Technician in Surgery TS-C Practice Test

Category - Communication

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A patient is admitted for an ambulatory surgery procedure and says to the tech, “I don’t need you to tell me anything. I already looked all of this up on the Internet yesterday.” What is the tech’s best response?
  1. “Are you sure you learned everything you need to know? You might not have been looking in the right places.”
  2. “It’s good that you are informed, but let’s review these topics anyway.”
  3. “I wouldn’t trust all of the sites out there. You can find a lot of misinformation these days.”
  4. “Since you have already looked everything up, please just sign here that your teaching is done.”
Explanation
Answer: B - The tech should respond by saying, “It’s good that you are informed, but let’s review these topics anyway.” This response validates the patient’s knowledge of the procedure and their attempts to learn more about their condition. It also allows the tech to continue with their teaching, which they must provide, even if the patient has looked up the procedure beforehand.
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