Practice Quiz

FSOT: 500 Test Prep Study Questions

Category - Communication

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When reprimanding an employee for behavior that you feel was inappropriate, you notice that she lifts her head and juts her chin forward, giving you the impression that she:
  1. understands your concerns and is feeling remorse
  2. does not agree with your concerns or respect your authority
  3. is worried about your opinion of her
  4. is interested in what you are saying and respects you
Explanation
Answer: B - Does not agree with your concerns or respect your authority.
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