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Microsoft Desktop Support Tech Exam Prep

Category - MCDST

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David is trying to fix a printer issue, where a user is not able to print color pages from a printer. In an attempt to fix the problem, he has installed the driver from the CD-ROM that came along with the printer. Which of the following should he do to be able print in color?
  1. Install a signed printer driver from the manufacturer.
  2. Reseat the printer cable to the computer.
  3. Configure the Driver Signing Options to ignore unsigned driver software.
  4. Run Verify Off command a the computer.
Explanation
Answer - A - To be able to print in color, install a signed printer driver from the manufacturer.

Key Takeaway: A signed driver is a device driver that includes a digital signature. A digital signature is an electronic security mark that can indicate the publisher of the software. If a driver has been signed by a publisher that has verified its identity with a certification authority, you can be confident that the driver actually comes from that publisher and hasn’t been altered.
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