Practice Quiz

Microsoft Desktop Support Tech Exam Prep

Category - MCDST

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You work as the help desk support technician at abc Ltd. The abc Ltd network consists of a single active directory domain named abc.com. You are supporting a user who is trying to log on to her bank account to make some financial transactions. She repeatedly says that she is typing <http://www.mybank.com>, but is not able to get the login page. Which of the following should you do to help her log in to her bank account?
  1. Ask her to type https://www.mybank.com in the Address bar.
  2. Install the digital certificate for the Wide World Importers Web site into Internet Explorer.
  3. Ask her to clear her cookies in Internet Explorer.
  4. Lower the security level for the Internet zone.
Explanation
Answer - A - You should ask her to type <https://www.mybank.com> in the address bar.

Key Takeaway: Websites that perform secure, confidential financial transactions or exchange of data are equipped with SSL. SSL encrypts the communication between the server and the client. When using a website that is SSL enabled, you must always type https instead of http, where ‘s’ stands for secure.
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