PgMP Program Manager Exam Prep

Category - Program Management

While Howard is gathering information on potential risks for Ferocious, he decides to use a technique to reach a consensus among all the experts who are weighing in on the program. He facilitates a program for sharing ideas and information anonymously. What technique is Howard using?
  1. SWOT Analysis
  2. Brainstorming
  3. Delphi technique
  4. Surveys
Explanation
Answer - C - Howard is using the Delphi technique to gather information about Ferocious.

Key Takeaway: The most important thing to remember about the Delphi technique is its focus on keeping opinions and ideas anonymous. The advantage to this is that it focuses upon the quality of the information-not who is saying it. The Delphi technique allows for all opinions to be heard and weighed equally. For example, if one of Howard’s colleagues has a better idea for Ferocious than Howard’s boss, this can be given fair weight. Because of the anonymous nature, hierarchies have little-to-no merit in the Delphi technique.
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