CAPM Project Management Exam Prep

Answer: a - As with any hierarchy, project managers have the most control over standards that are closer to their home-base, and the least amount of control on standards on items on a grander scale, such as environmental standards, which are set by various governing boards. A project manager may have some say on standards at the departmental and organizational level, depending on his seniority and stature in the company.

Key Take Away: We sometimes become singularly focused on quality as it relates solely to our projects, but there are many environmental standards to be considered, such as worker safety and work site quality. Lax standards in these areas can cause disasters, such as the crane collapses in New York City in 2008. Poor environmental factors can really hurt a project by lowering overall team productivity. Listen to your team members and use your intuition on this one.