Practice Quiz

CompTIA Network+

Category - Management

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You are working as a network administrator in your organization. A user complains that he is not able to print from a network printer attached to the network. When you try to ping the printer with an IP address, it gives a successful reply, but a host name ping fails. What could be the most likely cause?
  1. Print server is down
  2. DHCP server is down
  3. Printer is too far from the user
  4. DNS server is down
Explanation
Answer: D - If an IP address ping is working and the host name ping fails, then the DNS server is down.

Key Takeaway: If the DHCP server were down, the ping request would either not work at all or work both times. If the print server were down, then the ping request would not work.
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