CompTIA Network+

Category - Management

John is working as a network administrator in his organization. A user is unable to connect to the network. All other users on that switch are able to connect successfully to the network. Which of the following could be a probable cause of this issue?
  1. The DNS server is down.
  2. Wrong subnet mask on the switch
  3. Switching loop is occurring on the switch
  4. Misconfigured port on the switch
Explanation
Answer: D - Only one user on the network is facing this issue, so it can be concluded that the network is fine. This issue is associated with a part of the network that is related to the affected user only.

Key Takeaway: Of the options given here, if a DNS server issue, subnet issue, or switching loop issue occurs, the entire network would be affected. Hence, a port on the switch must be misconfigured, a cable is unplugged or otherwise shorted out, or the NIC on the computer is misconfigured, has a corrupt driver, or is faulty.
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