Occupational Therapy Assistant

Category - Professionalism

You and your OT department are discussing your patients when the nursing home administrator brings a family into your office. They are touring the facility. What should you do?
  1. Stop talking about your patients, and welcome the family as visitors to the OT department.
  2. Continue to talk about your patients as the family continues the tour.
  3. Tell the family to get out of your department because you are talking about patients.
  4. Tell the nursing home administrator to provide you with a private area where you can continue to talk about patients.
Explanation
Answer: A. You and your OT department should stop talking about your patients and welcome the family as visitors to the OT department. Continuing to talk about your patients in front of the family violates the confidentiality of the patients. Asking the family to leave, however, would be bad for the nursing home’s public relations efforts. To keep your jobs in good standing, you welcome the family and continue your conversation after they leave.
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